Privacy Policy

Introduction

GLOV ("we," "our," or "us") operates the GLOV mobile application. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our app.

Information We Collect

We may collect the following types of information:

• Account information — email address and password when you create an account.
• Vehicle data — VIN, make, model, year, mileage, and service records you enter or scan.
• Photos — images of receipts, odometers, or VIN plates you choose to capture within the app.
• Usage data — app interactions, crash reports, and analytics to help us improve the experience.
• Purchase information — transaction records for in-app purchases, managed by our payment processor.

How We Use Your Information

• To provide, maintain, and improve the GLOV app and its features.
• To track and predict vehicle maintenance schedules.
• To generate VIN-verified service history reports.
• To process in-app purchases and manage your account.
• To send service reminders and relevant notifications.
• To detect, prevent, and address technical issues.

Data Storage & Security

Your data is stored on secure servers provided by Amazon Web Services. We implement industry-standard encryption and security measures to protect your personal information. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.

Data Retention

We retain your personal data for as long as your account is active or as needed to provide you with our services. You may request deletion of your account and associated data at any time by contacting us.

Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent for data processing.
• Export your data in a portable format.

To exercise any of these rights, please contact us at hi+glovsupport@teknomad.io.

Children's Privacy

GLOV is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us so we can delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the effective date. Your continued use of the app after changes constitutes acceptance of the revised policy.

Contact Us

If you have questions about this Privacy Policy, please contact us at hi+glovsupport@teknomad.io.